Tags: vodafone

Vodafone I Curse You (Updated)

January 15th, 2009

It's been something of a stressful week. First there was the issue of whether the Anglican Church actually was actually compassionate and decent enough to pay Maternity Allowance1.

Then our ISP Tiscali managed to lose Denmark. As the site I edit for my job resides on servers across the North Sea this was rather problematic. Technical support, which of course is nothing of the kind, wasn't very helpful, offering the usual "turn your pc on and off again." In the end I just went to bed with the hope that things would be working in the morning and I wouldn't lose my job. Thankfully Denmark had been rediscovered by Tiscali by then.

But as you can imagine I didn't fancy going through that kind of turmoil again. So I ordered business mobile broadband from Vodafone. It turned up yesterday and didn't work. The express card seemed fine but the sim card was clearly broken.

Thus began a Kafkaesque trial on the phone to Vodafone. To say this company had shitty customer services is an understatement of massive proportions. They were quite astonishingly poor. I was transferred around seven times.

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