New Parentmail “Upgrade”

The primary school our three children attend use a system called Parentmail. It’s simple and easy – we just get sent emails with information from the school – such as newsletters, parent’s evening appointments, school policy etc.

This worked very well. We can file the school emails and keep them together, star, highlight and keep control of the diary and information as one would expect. We parents are in control and can work with the information as we see fit.

Until now. Now the school has “upgraded” to a new PMX Parentmail system that seems like some throwback to the 90s. Now we receive an email that tells us we have an email. We then have to click and visit the parentmail site where we have to login to read the mails. There’s no way of storing these messages locally on our computer – instead we have to use this basic site.

Instead of being able to star and highling emails in my own gmail account, I now have what is essentially a whole other one-way email account that I can only access on the web. I used to be able to open pdf files from the school in my gmail, now I have to click through to this site, click several times more to get to the pdf then download it.

This of course also a waste of mobile data. Previously our phones would receive an email with all the relevant content in it. Now once your phone has receive the email telling you that you have an email – one has to use the app or site to then find out the information. It is so arse-backwards.

How on earth is this progress? It’s a very poor system and the previous one worked so much better. I would prefer a return to the school sending paper letters home than this very poor approach.